The Caring People Behind Your Smile

Ingrid Crowley, Office Manager at Peterborough Family Dental & Implant Center, started with the practice as a new patient in 1986 after moving from Cape Cod to Peterborough, "A Good Town to Live In." In 1999 she became an employee too, as part of the front desk reception team. After 20 years of greeting and building relationships with thousands of kind and wonderful patients from her community she moved to her new position.

Ingrid's background in banking and marketing qualified her for the new duties as Office Manager, some of which include financial record keeping, employee benefits, computer maintenance and front desk patient reception. She attends, along with other staff, an annual dental conference for the Northeast region, sponsored by the Massachusetts Dental Society in Boston every year. Here, there are many courses offered for all dental office team members. Additional certifications in CPR and OSHA are also company sponsored programs which all staff participate in.

When not in the office, she enjoys hiking in the Monadnock Region as well as seeking out the best restaurants for great food. She enjoys music and reading when time allows.

Ingrid understands that the continued success of Peterborough Family Dental & Implant Center depends solely on the ability to offer excellent dental care and compassion to all patients. She believes that both doctors and support staff of hygienists, dental assistants and patient care coordinators make this possible. She has a passion for all patients' well-being and knows that outstanding oral health care promotes better patient health.

Herla began her dental hygiene career in 1997 after graduating from NHTI with an associate's degree in science. Her journey to become a dental hygienist was not a direct one, however. Herla spent two years as an undergraduate at UNH before deciding that the path she was on was not for her. Her "gap" year was spent working at a restaurant while taking the night classes necessary for her associate's in science.

In 2005 Herla began practicing in our office. At Peterborough Family Dental, Herla has built strong relationships with her patients and has enjoyed watching the children she began seeing at a very young age grow into young adults with good oral hygiene habits. She believes in patient-specific care and knows that what works for one person may not work for another.

When not working, Herla enjoys family time with her boys, UTV rides with her husband, and getting lost in a good book.

Deb Crooker has been a dental assistant with our practice for over 30 years. Her attention to detail and her strong work ethic have been invaluable to the practice. Deb has raised three children to adulthood and now enjoys her grandchildren, cooking, and live music.